Telekom Smart Home Homebase V2

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Product details

Your control center in the Smart Home. The Smart Home Home Base is where all communication in your Smart Home comes together. To use the Home Base, you need to subscribe to the Smart Home service separately. The Home Base is the centerpiece of your Smart Home and serves as the control center for all compatible components. It makes your home comfortable, secure, and energy-efficient. Easy to use and individually expandable, the Smart Home Home Base takes care of all relevant control and monitoring functions for all compatible components.

Main features:

  • Built-in Ethernet port: Yes
  • Wi-Fi: No
  • Number of USB ports: 1

Design:

  • Product color: White
  • Certification: CE

Energy:

  • Input voltage: 220 - 240 V
  • Power consumption (max.): 20 W

Weight & dimensions:

  • Width: 14 cm
  • Depth: 3.2 cm
  • Weight: 330 g

Package contents:

  • AC power adapter: Yes
  • Included cables: LAN (RJ-45), USB
  • Operating manual: Yes.

Key specifications

Smart Home Hub type
Smart Home Gateway
Smart home ecosystem
Homematic IP, ZigBee
Communication standard
ZigBee
Transmission type
Cable, Funk

General information

Item number
36479825
Manufacturer
Telekom
Category
Smart home hubs
Manufacturer no.
40291348
Release date
17.6.2023

Colour

Colour
White
Exact colour description
White

Smart home features

Smart Home Hub type
Smart Home Gateway
Smart home ecosystem
Homematic IP, ZigBee
Communication standard
ZigBee
Transmission type
Cable, Funk

Connections

USB ports
USB-A
Network connections
RJ45 (1x)

Origin

Country of origin
China

Voluntary climate contribution

CO₂ emissions
16.07 kg
Climate contribution
CHF 0.38

Scope of delivery

Scope of delivery
AC power adapter, Instruction manual, LAN (RJ-45) cable, USB cable
Additionally required (not included)
Smart Home service

Product dimensions

Length
3.20 cm
Width
14 cm
Weight
330 g

30-day right of return
24 Months Warranty (Bring-in)
2 additional offers

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Smart home hubs» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Telekom
    Not enough data
  • 1.TP-Link
    0.3 %
  • 2.Dresden Elektronik
    0.4 %
  • 3.Nabu Casa
    0.5 %
  • 4.Broadlink
    0.6 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Telekom
    Not enough data
  • 1.Aeotec
    0 days
  • 1.Aqara
    0 days
  • 1.Bosch Smart Home
    0 days
  • 1.Homematic IP
    0 days

Return rate

How often is a product of this brand in the «Smart home hubs» category returned?

Source: Digitec Galaxus
  • Telekom
    Not enough data
  • 1.Homey
    1.3 %
  • 2.Shelly
    1.8 %
  • 2.TP-Link
    1.8 %
  • 4.Nabu Casa
    2 %
Source: Digitec Galaxus