Sony Dolby Surround System A7000 + SW5 + RS5

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Warranty score

How often does a product of this brand in the «Sound bars» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 9.Samsung
    0.9 %
  • 10.Creative
    1 %
  • 10.Sony
    1 %
  • 12.Philips
    1.4 %
  • 13.Hisense
    1.6 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Creative
    0 days
  • 2.Sony
    3 days
  • 3.Sennheiser
    4 days
  • 4.Bose
    6 days
  • 4.Samsung
    6 days

Return rate

How often is a product of this brand in the «Sound bars» category returned?

Source: Digitec Galaxus
  • 7.Bose
    3.8 %
  • 8.Razer
    4.3 %
  • 9.Sony
    4.7 %
  • 10.Dell
    4.8 %
  • 11.Philips
    5.1 %
Source: Digitec Galaxus