Garmin Index Smart Scale
181.40 kg
Product ratings
Pros
Cons
139 reviews
Brilliant product when (if) you manage to work around Garmin's technical problems -> Instruction in commentary
Finally the thing is running and now I am really happy with it, especially with the automatic upload to Garmin Connect, the consistent measurements, and the design. However, the setup cost me a lot of nerves. Actually, the initial setup was done in about 5 minutes, but the upload (data synchronisation) was anything but stable. I tried many things with different routers, network settings (channel<9, no multichannel, etc.), profile settings on iphone/garmin connect, etc. but in 90% of the measurements I only saw an "X" on the scale instead of the longed-for ">>>>>>>>>> ok".
Remedy: To cut a long story short, I finally found a hint on https://forums.garmin.com/forum... that the scale should connect to Garmin's own NTP server "clock.garmin.com", which is often unresponsive (from Europe). The problem has been recognised and known for 2 years, but disappointingly Garmin does not seem to do anything to solve this problem with a firmware update! I have now done it myself... for those who dare to do it: I dialled into my Asus AC68U router via telnet, statically redirected the domain name "clock.garmin.com" in /etc/hosts to a Swiss NTP server IP (IP chosen due to ping on pool.ntp.org), and restarted the network service. Now the scale works perfectly! :-)
So if you are considering buying this product, you should either first make sure that NTP clock.garmin.com works without problems from the respective location (windows cmd: "w32tm /stripchart /computer:clock.garmin.com /dataonly /samples:5) , or try such a hosts fix (or DNS server tweak). Otherwise, the data upload will most likely not work properly, which of course is not at all the point of this product.Pro
- Consistent measurements
- Design
- Automatic upload
- Also fits athletes (Garmin activity level >8)
Contra
- Firmeware inadequate
- Garmin technical services
- Only for the technically minded
This review was created for a different variant: Index Smart Scale (181.40 kg)
Unfortunately, I cannot recommend the scale as it is. If the problem is solved, possibly with a firmware update, I will mention it here.
After the weight measurement, 99% of the values are not uploaded to Garmin Connect.
This is because the scale is only connected to the WLAN after the weight measurement.
Then the values are no longer transmitted to Garmin Connect and remain locally in the scale.
This is not due to the WLAN signal, my Garmin Edge and all other devices in the WLAN run perfectly.
The scale has now been replaced, but unfortunately the same problem with the new scale...Pro
- I hope the problems will be fixed with an update
Contra
- WLAN connection and upload to Garmin Connect (99% not possible, very unreliable)
- Person recognition (based on weight, works unreliably, cannot be influenced)
- The wagon has been replaced, but unfortunately the same problem persists.
- Update follows (hopefully more positive)
This review was created for a different variant: Index Smart Scale (181.40 kg)
I'll never give it away again!
I already use a Garmin Fenix 5 Plus and find this scale the perfect addition! The installation is child's play. Unpack, insert the batteries, add the scale to the Garmin Connect app, connect to the Wi-Fi and stand on it. All important data is synchronised and added to the app.
Pro
- Exact details
- Easy installation
- Beautiful design
- TOP price/performance
Contra
- Cannot cook
This review was created for a different variant: Index Smart Scale (181.40 kg)
WiFi is a cheek
I agree with the other opinions. Top-quality product. There is nothing to complain about here. The set-up also works without any problems. Then the frustration begins: Sometimes the WiFi connection works, sometimes not. For every 10 attempts, the connection worked a maximum of 1 time. Absolutely unusable. Even placing it directly next to the internet router did not improve the situation. The product is unfortunately unusable. Too bad, because I use several Garmin devices and find the Connect app quite good.
Pro
- Processing, haptics
- Commissioning
Contra
- WiFi connection practically never works
This review was created for a different variant: Index Smart Scale (181.40 kg)
Does not work, poorly designed
Simply does not work. The Wi-Fi connection does not work, tested with a Swisscom router and a UPC cablecom. Without a Wi-Fi connection, it is therefore impossible to make it work! The same problem is shared by a whole community (see for example the comments on Amazon). THIS PRODUCT IS SIMPLY NOT READY TO BE MARKETED!
Contra
- Wi-Fi not working
- Awards
This review was created for a different variant: Index Smart Scale (181.40 kg)
Scrap
Technology that doesn't work, smart scales where you can supposedly synchronise all the data, which only works in one out of 20 cases. It's better to save the money and note down the values yourself.
Pro
- Many measured values
- App connection
Contra
- WLAN can only rarely be connected
- Price
This review was created for a different variant: Index Smart Scale (181.40 kg)
Absolutely unsuitable product!
Hands off this scale!
I spent hours trying to install the app and configure the user account. It was impossible to add more users and finally the scale could not connect to the smartphone (Apple). Absolute disaster!Contra
- App does not work (iOS)
- Scale cannot establish a connection
- No additional users can be added
- Price
This review was created for a different variant: Index Smart Scale (181.40 kg)
Highly recommended if other Garmin products are used, e.g. sports watch or similar.
Very good scale if you have other Garmin products such as fitness trackers or similar.
Garmin user account is a must-have -> with the app version absolutely no problems with connection to the WLAN.Pro
- Simple installation
- Very precise weight results with multiple users
- nice finishing
Contra
- App and WLAN must be open that it transmits the data cleanly
This review was created for a different variant: Index Smart Scale (181.40 kg)
Works and does what it should
The body fat as well as the muscle percentage does not fluctuate by several percentages within two-three days, but these scales seem to perform the measurements relatively reliably and consistently. These measurements can thus provide information about what is changing in the body. However, the measured values can deviate greatly from reliable or scientific measurement methods (around 15% in my case). First and foremost, I don't want to know the exact KFA percentage, but what is changing.
It should also be said that for reliable measurement values, measurements should always be taken at the same time of day...
The automatic upload via WLAN to the user account also works smoothly and makes the manual entry superfluous. The workmanship is of high quality and the scale does not look bad in the bathroom.Pro
- Quality workmanship
- Setup (WLAN and the corresponding password must be available ;) )
- Automatic measured value transfer to user profile
- Measured values constant/comparable over several days/weeks
Contra
- Greater deviation (especially body fat) from scientific measurement methods
Precise, but is it accurate?
This review was created for a different variant: Index Smart Scale (181.40 kg)
Top..
Very satisfied. The set-up was also problem-free.
This review was created for a different variant: Index Smart Scale (181.40 kg)
Well...
Basically a good idea, but the scale does not live up to its promise. Large discrepancy between two weighings, scale delivers results of a wrong person (although 5kg heavier), complicated registration, etc.
This review was created for a different variant: Index Smart Scale (181.40 kg)
recommendable
Simple operation, settings, connection
Pro
- beautiful design
- Easy to set up
- Automatic synchronisation flawless
- Very fast delivery
This review was created for a different variant: Index Smart Scale (181.40 kg)
Complicated, too much sharing info in the app without allowing initial setup to be done properly and easily
What a moronic and complicated product. The initial setup with the iOS app worked. But primarily it's about sharing information via social media. I couldn't manage to invite a flatmate (my wife). Sending the scale information to my mobile phone didn't work either, despite multiple setups, pairings etc. That's why I'm returning the product.
Pro
- Design
- Weight
Contra
- Functionality
- App
- Connections
- Info shipping
This review was created for a different variant: Index Smart Scale (181.40 kg)
Almost a must for Garmin connoisseurs
Installation (already have other Garmin products) went smoothly and the part still looks great. Only the price is a point deduction.
This review was created for a different variant: Index Smart Scale (181.40 kg)
Motivating scale, which is easy to set up.
Super thing. Very motivating and the installation was super easy.
Technically flawless, analysis values unfortunately not very accurate
I had no problems connecting the scale to the Wi-Fi. I am very satisfied with how the scale works. Unfortunately, the values such as fat percentage, water percentage etc. are not very accurate. However, the scale only measures the soles of the feet and not the hands, which would make the analysis more accurate. There are more accurate analysis scales that are in the same range.
Pro
- Processing
- Design
- Functionality
Contra
- Weight can only be recorded 1x per day in the app
- Analysis (fat content, etc.)
- rather expensive
This review was created for a different variant: Index Smart Scale (181.40 kg)
Works: Old SW bugs were fixed 11.2018
I was a bit reluctant before ordering, but after looking through the SW release notes, I'm ordering it:
https://www8.garmin.com/support...
So far everything is running smoothly, the set-up was fast and reliable. My only observations are as follows:
- Weight shows about 150 grams less compared to precision scale.
- Body fat percentage dropped from Fitbit to Garmin from 17% to 7%, which seems extreme to me. However, I do not know my "effective" value.Pro
- Design
- Functionality
- Integration with Garmin Ecosystem
- SW works perfectly
This review was created for a different variant: Index Smart Scale (181.40 kg)
Good product, slight shortcomings (from my point of view) in the software application.
Great product, unfortunately you have to create a Garmin account for each user in order to use the scale personalised. This is certainly not a problem for adults, but in my opinion it is overkill for children and probably not allowed according to the terms and conditions.
Nevertheless, the scale does what it is supposed to do.This review was created for a different variant: Index Smart Scale (181.40 kg)
I am satisfied, super scale
I bought the scale despite the many bad reviews because I already have a Garmin sports watch. With the Carmin account, I can pair both with the same app. I am completely satisfied, unpack, set up, connect to wifi and add to account. Everything worked without a hitch and is up and running.
Very good scale
Works perfectly and displays the data very well in the connect app.
This review was created for a different variant: Index Smart Scale (181.40 kg)
The scale measures from foot to foot, so the measurement (except for the weight data) may not be as accurate. The scale cannot transmit if the WLAN is weak (location) or transmits on the wrong channel!
PROBLEM SOLVED!!! My index worked perfectly at the beginning. The weight measurement is actually very accurate. The adjustment in the app was problem-free. I had then "optimised" my router and from then on nothing worked. The thing had already booked its flight down to the street...
Solution: I read in a forum that the scale can only use WLAN channels up to 9. So I lowered the WLAN channel in the router (e.g. 5) and the scale started sending data again! I am happy (again) ;-)Pro
- Design
- Weight measurement
- BMI calculation
- Data directly from mobile phone
Contra
- Didn't know about the Wi-Fi channels
This review was created for a different variant: Index Smart Scale (181.40 kg)
I would not recommend buying this product.
This product fails to deliver on one of its main objectives - to synchronize the collected data over wifi. I have been using it for over 6 months and my experience shows that out of 15 measuring attempts, the Index Scale would synchronize and record the data on average only once. Therefore, far too often you need to spend 10-15 minutes in morning, to ensure that your data would be stored and synchronized. This is simply a waste of time and honestly, it is very annoying, especially given the price you paid.
Pro
- Beautiful design
- Solid construction
- Clear display
Contra
- Very often fails to synchronize over wifi
This review was created for a different variant: Index Smart Scale (181.40 kg)
I would buy again
Unfortunately, I can't judge the accuracy. I like the look of the thing very much and it motivates me to the maximum.
This review was created for a different variant: Index Smart Scale (181.40 kg)
Not always true but good
I find them good
This review was created for a different variant: Index Smart Scale (181.40 kg)
Top product.
Very reliable and top quality workmanship.
clear, simple and elegant
works perfectly with the app on iOS
Super scale
Good scale, have had it for 4 years now and no problems except that it sometimes loses contact with the Wi-Fi.
This review was created for a different variant: Index Smart Scale (181.40 kg)
30 out of 139 reviews
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