Hello, unfortunately delivery problems cannot be handled by the Community, sorry. Please forward your request to the customer service team, you can contact them at digitec@digitec.ch.
Yes, can be restricted by specifying the permitted playing time in minutes per day. Probably also switch off. Note: this is more of a multimedia device than a camera. If you want to take photos, I would recommend a different camera (e.g. Nikon) with simple operation.
Yes, you can change the language to French. The device offers 6 different languages, including French, German, Dutch, Spanish and English.
When you first start up, you'll need to choose your language on the initial screen by touching the FR button for French, then confirming with the tick. You can then set the time and date. If you want to change the language later, you can do so in the settings menu by accessing the language option.
Hello, the User Manual states under the heading Consumer Service :
If you encounter a problem that cannot be resolved using this manual, please contact our consumer service via our website https://www.vtech-jouets.com - "Support" section.
Unfortunately, we do not have any spare parts for this camera. The best thing to do is to contact Vtech support directly: https://www.vtechkids.com/support