Questions about Thomas Aqua+ Pet and Family

It's not like a wet vacuum cleaner from Bissel, for example. But at least you can filter out the dirt....and it works great on hard floors. Just one path after the other... the nozzle is not that wide.

Yes, everything is available. A great accessory.

either vacuum or change the tool to clean

Normally the plug is Swiss; otherwise the product is supplied with a mini-adapter.

Hello, Schalldruck (min/max) 71,5 dB (A)

Yes, that is exactly the same 😄

No. Dry vacuuming is only possible with normal bags.

Because the hoover is guaranteed to be BUTTONLESS. Because air and nothingness can be found everywhere.

Hello This is included: Pet hair carpet nozzle, Turbo carpet nozzle, Upholstery nozzle, crevice nozzle 360 mm long, Sprühex nozzle with hard floor adapter, Sprühex upholstery nozzle, THOMAS ProTex 250 ml

Seems to be a HEPA 13 device...

Have received the order today. A turbo brush is included. The item description is therefore incomplete.

Hello Vulcan15, yes, you can use this machine as a normal hoover. But by replacing the water collection container, it can also be used as a wet cleaning device. In other words, it can be used as a wet cleaner.

The EU version does not have a Swiss plug, but we supply a suitable Schuko adapter.

The adapter is always provided by digitec for eu devices. If you do not receive an adapter, you can report it and one will be sent to you free of charge.

We work with different suppliers and daily prices. There may be a fluctuation up or down from time to time. :)

The current delivery time is between 8-10 days from the date of order (without guarantee). For your own orders, please feel free to contact our customer service. :-)

The radiator brush is not included. This is the scope of delivery: Pet hair carpet nozzle Turbo carpet nozzle Upholstery nozzle crevice nozzle 360 mm long Sprühex nozzle with hard floor adapter Sprühex upholstery nozzle THOMAS ProTex 250 ml Dust bag holder with 1 x MicroPor® dust bag (3 litres)

Hello, Yes, the Pet & Family Aqua + is equipped with a Hepa filter.

Hello Franzi124 Watch this video...for me everything described there was also included.... Bye https://www.youtube.com/watch?v=pBPzRDEItfk

Hello the original plug is a Schuko plug with a Fix adapter that complies with the Swiss standard SEV 1011 a.

Unfortunately, we are not able to procure spare parts for this.