I had the same problem, the video didn't help me either. At some point I was able to operate the lever with much more force, although I had the feeling that I was pretty close to the limit of the material's endurance. I was able to operate the lever like this and after a few times it was much easier, it was the first few operations that were so difficult.
Hi Cihan, I bought this one and it’s exactly like the pictures show. Black chair with green on the logo and on the needle sewing. Also the word Razer is written in green on the back of the chair. If there is another model with no green and full black it’s for sure not this one. Cheers
The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc.... Your request can then be examined individually.