Questions about Oura Ring 4

2 days ago

Can I try the ring size in the St. Gallen/ Abtwil store? and what size is this ring?

1 day ago

Unfortunately, this ring is not currently on display in our stores, but this sizing kit may help you make your decision: https://www.galaxus.ch/de/s1/product/oura-ring-4-sizing-kit-smart-ring-zubehoer-53366900

TonicoCool29

2 months ago

How do I order the right size Oura 4?

1 answer

David Raemy

1 month ago

Helpful answer

In this case, we will refer you to our Galaxus Assistant, which provides direct contact options so that you can be helped accordingly. https://www.galaxus.ch/help

anatoliy.balakirev

2 months ago

I already had a couple of occurrences when my old Oura ring had battery issues. As all those rings I was purchasing with Oura directly - the replacement process was quite transparent: they were checking the ring's status online somehow (they have access to it via app, I believe) and then just sending me a new replacement ring. The old one I could then just recycle later. I.e., I was never staying without a ring. If I buy it from Galaxus, will the warranty process be the same? Or will I have to send my faulty ring to Galaxus for a test before I get a new one? The price and delivery time is much better here, but I would not want to stay without a ring for a prolonged period of time if something happens to it.

1 answer

Marina Buttazzo

2 months ago

Helpful answer

In the event of a warranty claim, the ring is sent to a service centre for inspection. It will be checked there and, if necessary, repaired or replaced.

Anonymous

3 months ago

Does the charger have to be ordered separately?

1 answer

digitec

3 months ago

Helpful answer

No, the charger does not need to be ordered separately. It is included with the Oura Ring 4, together with a USB-C cable.

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werner.sturm

4 months ago

The measurement of blood oxygen saturation is currently very important to me. How often is this measured (target: "permanent") and how is it displayed in the APP? And: is it possible to generate a report (PDF) from the APP?

1 answer

Virginia Parrotta

4 months ago

Blood oxygen is measured at approximately 15-minute intervals during sleep and displayed graphically in the app. A direct PDF report is not available, but the data can be exported.

Anonymous

6 months ago

When will the Oura ring in Brushed Silver in size 8 be available again?

1 answer

David Raemy

6 months ago

Helpful answer

Unfortunately, we currently have no more detailed information on availability. We hope that we will be able to offer the ring again soon.

Anonymous

9 months ago

I can't wear my RingConn Gen. 2 at night because the light emissions from the measurements disturb my sleep. What is it like with the Oura 4? Do the light pulses from the sensors also shine through from the side or are they not visible? Thank you for your answers!

2 answers

Nicole 5

9 months ago • purchased this product

purchased this product

Helpful answer

Hello, yes, it lights up just like the Oura 2.

severinwaelchli

1 year ago

I have the ring in "Brushed Silver". It's a far cry from brushed silver and the look of the pictures here. It looks more like a fluorescent waistcoat (very reflective!!!). What's it like in the Stealth version? Is it as shiny?

4 answers

adigo

1 year ago • purchased this product

purchased this product

Helpful answer

It looks pretty much like the one in the picture - a bit shiny but not like a mirror or the normal black ring. In my opinion it's more of an anthracite colour. Unfortunately there is no possibility to send you a picture.