kowin5 years ago+110Good day In picture 6 it says 3 years warranty and in the item description 2 years. What applies now? Do you make the customer pay for the third year of warranty, even though it is covered by the manufacturer? That would be very cheeky and I can't really believe it. I probably lack information on the exact facts. Instead of being indignant (as is usual today), I would ask for clarification. Kind regards AndréShow in original language (German)2 answers
killtai5 years ago000There's no tube length which is specified in the technical specs. Can you tell me how long it is ? And do you sell it on Galaxus ? Because I could not find it.1 answerMaude Comte3 years ago000Unfortunately, our product experts are can't obtain this information. I'm sorry. ):
madblam5 years ago000Hi! Does it come with a kit for the window? Thanks1 answerAnonymous5 years ago+110 Helpful answerIt does but nothing useful for usual windows, only for vertical ones
Anonymous5 years ago000What is the exact diameter of the exhaust hose? My two windows in question have a hole diameter of exactly 130mm. (Delonghi dimension)Show in original language (German)1 answerHunnyBxB4 years ago000Unfortunately, I couldn't find this information anywhere at the manufacturer's or on the web in general. With a bit of luck, someone else will answer your question.Show in original language (German)
lou_mooney5 years ago011Do I understand correctly that it does not need a tube attached to a window to deal with the condensate?1 answerflynnpad5 years ago011 Helpful answerDepsite the picture, you will still want to vent out a window, otherwise it will blow hot air out the exhaust port back into the room.