Questions about Microsoft Surface 24W power supply unit

GruenerHeinrich1

1 year ago

Power supply for Surface 3 Go 24 W: the picture shows the power supply with US plug. If you look at the pictures, you can see the normal US plug. What will be delivered?

1 answer

Former employee

1 year ago

Helpful answer

According to our information, it is supplied with a CH plug.

Anonymous

1 year ago

There are two different pictures here. Which product is it? Variant A: Picture 1 + 3: Power plug - cable - power supply unit - cable - plug to the Surface Variant B: Picture 2 + 4: Mains plug integrated in the power supply unit - cable - plug to the Surface. Which product is supplied?

1 answer

Moises Shepherd

1 year ago

This is variant B.

Anonymous

2 years ago

Does it have the slightly thicker thing to plug in at the beginning for the socket or a normal one?

1 answer

Leachim54

2 years ago

Sorry, but your question is unclear!?

Anonymous

3 years ago

Is this the right power adapter for my Microsoft Surface Go KC2-00003?

1 answer

Former employee

3 years ago

Yes, this is suitable for Microsoft Surface Go.

StefanM47

3 years ago

Does the power supply fit the Surface Model 1706?

1 answer

beatsgarin

3 years ago

No, this one is too weak, Surface is running but not charging. The power supply must have at least 50W or 65W like the original.

makcode

4 years ago

Does it fit for: Surface 3 - 128GB ?

1 answer

umettler

4 years ago

Yes, the charger fits the Surface Book 3.

naancyy22

5 years ago

Does the charger also fit surface go2?

1 answer

petergorini

5 years ago

Hello, really no idea. In any case, it is too weak for the Surface Notebook as I had ordered it for myself... LG, Peter

Mathii_

5 years ago

Is this charger suitable for the surface pro 7?

1 answer

nademi

5 years ago

Yes, it is suitable.

sapre

5 years ago

does this also work for the Surface pro X

1 answer

daniel_fl

5 years ago

Helpful answer

Yes, I just tried it out, it fits and charges the device.

samirasina

6 years ago

Good evening Is the charger suitable for the Surface Laptop? Does it charge the laptop even when it is switched on? Thanks in advance! :)

1 answer

turicumtre

6 years ago

No, the charger is too weak for the Surface Laptop. It would charge when the device is off or on and not doing anything computationally intensive. But as soon as you do something that requires a lot of power, the battery will be drained even though it is plugged in. Apart from the fact that the battery can run out and you can no longer work, the permanent discharge of the battery also causes the battery to age quickly.

dumiflo

6 years ago

Just received the charger. My Surface Pro 3 does not charge :(

1 answer

Christian Walker

6 years ago

We are sorry to hear that, please contact our customer service at digitec@digitec.ch, our team will check this case asap.

jenna.kortland

6 years ago

Does this also work with the Surface Laptop ?

1 answer

Battii

6 years ago

Only works with Surface Go. The power supply also does not work with a Surface Pro tablet. I was not able to test whether it works with a laptop, but based on the facts described above, I assume that it does not work.

Googool

6 years ago

I ordered the part yesterday and today at 08:00 it was in the mailbox, but unfortunately it was not a power supply unit but a child seat device that was sent :( not amused right now

2 answers

Francesca Corrocher

6 years ago

Helpful answer

Oh dear, I'm sorry to hear that. In such a case, I must ask you to contact our customer service directly so that the further procedure can be checked. You can find our contact details here: https://www.digitec.ch/de/information/contactinformation .