Questions about Microsoft Surface 24W power supply unit

According to our information, it is supplied with a CH plug.

Sorry, but your question is unclear!?

Yes, this is suitable for Microsoft Surface Go.

No, this one is too weak, Surface is running but not charging. The power supply must have at least 50W or 65W like the original.

Yes, the charger fits the Surface Book 3.

Hello, really no idea. In any case, it is too weak for the Surface Notebook as I had ordered it for myself... LG, Peter

Yes, it is suitable.

Yes, I just tried it out, it fits and charges the device.

No, the charger is too weak for the Surface Laptop. It would charge when the device is off or on and not doing anything computationally intensive. But as soon as you do something that requires a lot of power, the battery will be drained even though it is plugged in. Apart from the fact that the battery can run out and you can no longer work, the permanent discharge of the battery also causes the battery to age quickly.

We are sorry to hear that, please contact our customer service at digitec@digitec.ch, our team will check this case asap.

Only works with Surface Go. The power supply also does not work with a Surface Pro tablet. I was not able to test whether it works with a laptop, but based on the facts described above, I assume that it does not work.

Oh dear, I'm sorry to hear that. In such a case, I must ask you to contact our customer service directly so that the further procedure can be checked. You can find our contact details here: https://www.digitec.ch/de/information/contactinformation .

Hello. I use it on a Surface Pro 4, it works :D

It is also very short, I recommend an extension cable.

This is the wrong charging part in my opinion as Surface 3 has a Micro USB Charging Port. This part is intended for Surface 4 plus.