To set up the watch with a SIM card, make sure you insert a non-locking nano SIM card into the compartment provided. Then switch on the watch and configure it via the associated application to activate the location and communication functions. Make sure the SIM card is compatible with 4G networks for optimum connectivity.
I am very sorry that the watch does not work with the Coop SIM card.
Please make sure that the SIM card has sufficient data volume and preferably not prepaid, but a subscription.
It must not be blocked and must work without a PIN request.
You may need to contact Coop-Mobile again so that they can check that everything is correct.
If the watch still does not work, please contact our Galaxus assistant.