CHF190.–
Dreame H12 Pro
Vacuuming + mopping
Questions about Dreame H12 Pro
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I got replacement rollers and filters directly from AliExpress. The stuff comes from there ;) are original parts. You can also buy the cleaning agent directly there. 2 rolls + 2 filters for 22.- delivered in 2 weeks.
So their cleaning agent (possibly included?) is ultra-efficient and also disinfects. And is odourless. However, I have also used other products instead, e.g. for stone slabs. Just use sparingly and don't shake, otherwise it foams. Then pour in clean water again before cleaning in the station.
digitec
1 year ago
The Dreame H12 Pro can perform some of the tasks of a hoover, but it is not a complete replacement. Here are some key points to consider:
- Features: The Dreame H12 Pro combines the functions of a hoover and a mop, cleaning floors by sucking up dust and debris while cleaning with water.
- Performance: It is effective at cleaning hard floors, tiles, marble and even stains and hairs, but may be less effective with stickier food or larger debris.
- Limitations: Although it has a variety of operating modes (Auto, Ultra, Vacuum), it's designed primarily for surface cleaning and won't replace a traditional hoover for deep cleaning tasks or spaces with lots of bulky debris.
In short, the Dreame H12 Pro is a versatile tool for cleaning floors, but it won't replace all the functions of a traditional hoover.
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Yes perfectly suitable, I have an Australian Shepherd with long hair and would not do without it again.
I don't have vinyl. But it is supposed to be water-resistant and therefore the device would be suitable because it doesn't really wet but rather damp and immediately extracts again. The damp spot is dry again within seconds. But to be on the safe side, contact the manufacturer.
Yes, you can use normal tap water. Distilled water is not necessary.
digitec
6 days ago
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Yes, you can use it in vacuum mode without filling the tank with clean water. This mode allows you to vacuum liquids or dry dust, although the system is optimised for use with water and prolonged use without water is not recommended to preserve the filter and brush.
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No, it's not a problem with the settings, but I think it's a problem with this model (h12). I've taken it to the service centre 3 times now and they've "repaired" it, only for it to start up again after a few days.
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Hello,
I put it in the dishwasher sometimes. But frankly, by hand, with hot water and soap, it cleans well.
Please report your situation via our Galaxus Assistant so that we can check this and help you accordingly. https://www.digitec.ch/help
We're sorry if you're having problems with an item you bought from us, and we invite you to register your warranty claim directly via the customer area. If necessary, we will be happy to help: https://www.galaxus.fr/help
I use hot water from time to time 👍🏼
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Hello,
I've never descaled it with a product, just a little white vinegar from time to time in the clean water tank. Otherwise I avoid letting the water stagnate.
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The station is 32 cm wide and 31 cm deep
digitec
3 months ago
Helpful answer
Hello,
The Dreame brand does not mention anything specific about the type of water to use in the H12 Pro. However, if you have very hard water at home, we recommend using demineralised water to prevent limescale build-up in the appliance's tanks and pipes. This will extend the life of your wet cleaner.
Have a good day too!
Automatically generated from the .digitec
6 months ago
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The Dreame H12 Pro can also vacuum without washing, but the suction function is primarily designed to collect liquids; it cannot be used as a simple dry hoover separately from the washing function. Therefore, it cannot be used exclusively as a hoover without activating wet cleaning.
Automatically generated from the .surely a sensor is defective. it is either a mechanical or electrical float in the tank. i would check whether it is clean. but i have no idea.
You can find the manufacturer's troubleshooting guide at the following link: https://support.dreametech.com/hc...
Please contact the manufacturer or send the item in as a service case so that it can be checked.
No solution for me
Dreame's after-sales service is very good. Send an email with video and / or photos. Solutions or a return label will be proposed 😀🌞
digitec
8 months ago
Helpful answer
It is not specified whether detergents from other models can be used with this wet cleaner, nor whether there is a dedicated scented formula. However, the product does include a 500 ml floor cleaner sold separately, suggesting that it is advisable to use detergents specifically for this model. For precise information on the use of alternative detergents or scented formulas, it is advisable to consult the manufacturer or user manual directly.
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Please contact us so that we can examine the case in more detail:
https://www.galaxus.fr/help
digitec
8 months ago
The Dreame H12 Pro can also vacuum only without moping, as it offers a special suction mode for picking up liquids. However, the suction function is mainly intended for liquids and there is no option to completely separate vacuuming and mopping.
The difference between the Dreame H12 Pro and the Dreame H12 Pro Ultra lies mainly in the features and some functions:
- Both have similar tank volumes (fresh water 900 ml, dirty water 700 ml) and battery life (approx. 35 minutes).
- The Ultra offers an Ultra mode which, according to the manufacturer, offers maximum performance for stubborn dirt, although no major difference to the auto mode was found in the test.
- Both models have a self-cleaning function with hot air drying of the brush, which prevents mould and odours.
- The Ultra model weighs around 5 kg, the H12 Pro around 4.75 kg.
- There is no option to use vacuuming and mopping separately, which limits the flexibility of both models.
To summarise: You can also just vacuum with the appliance, especially liquids, but not just dry vacuum without mopping. The Ultra has additional cleaning modes and is slightly heavier, otherwise the appliances are very similar.
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Have always left it in for 2 years. No problem and battery weakness detected. The battery feels like it lasts mega long anyway!
can be refilled. please don't throw dreame away. it's my disposable product ;)
To be honest, one side doesn't get wet enough. I usually rinse the brush beforehand and then it works very well.
Empty the dirty water tank at the front. The fresh water is at the back.
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