Questions about Digital voucher for CHF 50.–

The voucher will be sent to your email as a PDF.

It worked for me without any problems. Where exactly are you having problems?

Please contact our Galaxus Assistant in this regard so that we can help you individually with your request: https://www.galaxus.ch/help

I can't print out the voucher?

Hello, I've offered this voucher several times and I've never received a message saying that it's been used. Have a nice day

yes there is no problem

Unfortunately, it is not possible to order items from us without a customer account, this is also the case with vouchers.

No, only for Digitec or Galaxus.

Yes, please contact our customer service and we will take care of it: https://helpcenter.galaxus.ch/hc/en-us/requests/new

Hello The voucher code can be entered in the payment options at the end of the order under vouchers and credit notes. Kind regards Anonymous

Yes, that is possible.

No, the vouchers are not suitable for Galaxus Mobile.

Yes

I don’t know. Good luck

Hello Alexander Sure, you can also buy the vouchers directly in one of the 10 branches and get them printed out. LG

Hi James! Yes, we sent it by email due to Covid! 😆

The remaining amount is credited to the account and can then be used for one of the next purchases.

Yes, but this is only possible with a printer. Otherwise it does not work.

From an environmental point of view, the form of the voucher in the form of an email with a code is probably better. However, I understand your input and agree that there should be a choice.

Of course, the voucher is not bound to any person. Every person who knows the code can also use this voucher.

The voucher code is displayed as a code in the customer account. As far as I know, no physical vouchers will be sent.

yep, that shouldn't be a problem :)

You can also order them online and make a beautiful card and write the number on it, it can be used online and offline.

Yes :)

To order a voucher, you need to add it to the basket and then pay for it. A PDF document will be sent to you by e-mail, not a physical document. The code can then be used by the person receiving the voucher.

The voucher is a gift voucher. You can purchase it from your own customer account, and once the order has been placed and paid for, a PDF file will be available for download in the "Gift Voucher" section of your customer area. You can then print this document and give it to the person of your choice.

ja

The vouchers are valid for the entire Galaxus and Digitec range.

You will receive the voucher as a PDF (see item description) / for download. The PDF contains a code consisting of numbers and letters, the so-called voucher code. You can then send this PDF (or just the voucher code) to your son (e.g. via e-mail) or print out the PDF and give it to your son. Your son can then redeem the voucher code in the shopping basket during the order process (under "Means of payment"). As far as I know, you can even see when and for what your voucher was redeemed, see [1]. Or in digitec's words: "Make someone happy and give away a voucher. The voucher can be redeemed without restriction during its entire validity. After the purchase, you will directly receive a voucher code that can be further sent to the desired recipient." [1] https://www.digitec.ch/de/Coupon