However, it is also possible that the repeater is being used incorrectly.
A repeater is not a miracle product. If there is no Wifi reception possible, even a repeater cannot conjure one up. Otherwise you could install this miracle technology in the devices that have no reception.
A repeater is not placed at the required location, but at a place where the WLAN signal is still good enough (instructions page 20+21). There, the repeater reprocesses the signal and rebroadcasts it. The first setup of the repeater should be done as close as possible to the router from which it is to improve the signal. Only after the repeater has been set up should it be placed at the location where it is to be used.
If a network cable is available, a repeater is the wrong device. In such a case, use an access point.
Repeaters simply work by receiving data blocks and sending them again. In order for a new WLAN SSID name to become available, the device must have a little more technology, the WLAN client mode and a WLAN AP are necessary.
Try resetting the repeater to factory settings. To do this, press the WPS button on the front for >10 seconds. Then you have to follow the installation wizard again. Since the 5 Ghz network does not radiate far, it is important that you configure the repeater close to the router. If that doesn't work, dial into the 2.4 Ghz and then check for firmware updates and install them if necessary. If none of this helps, I would then contact digitec.
Hello, I use 2 repeaters without any problems. They should just not be placed close to each other. Ideally each one in an opposite area to the router. The Devolo service is excellent if needed. Greetings
Yes, this is possible because a repeater repeats a WLAN signal and only needs to have a little reception from above (1 line from the ground floor WLAN, for example), it can amplify this so that you have full reception in the basement again.
Concrete floors strongly attenuate the reception (30 cm thick floors and many reinforcement bars) so that you sometimes hardly have reception in the rooms below, so such repeaters are useful devices that refresh and expand the reception.