Questions about Dahua C3A

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0 questions and answers

Tina.Betsch

9 months ago

I ordered this camera because the description says that it is wireless and battery operated. But I can't get it to work without a power connection. Is the description wrong, or am I doing it wrong?

1 answer

Anonymous

9 months ago

Helpful answer

Unfortunately, the product description is still not correct. I ordered the EZVIZ C3A at the end of July, but received the Dahua cube a1. Where the mistake was noticed they renamed EZVIZ C3A to Dahua, but the product description is still the same and therefore still mentions EZVIZ C3A. Camera is therefore not battery operated.

DroibotFermenté97

10 months ago

Hello, I'm coming back to you following your reply to my question. I ordered the product because your return matched my expectations.It corresponds to photo 2 which has been removed. I am trying to contact you but the chat is unavailable. Best regards

1 answer

Virginia Parrotta

10 months ago

Hello, we are very sorry to read this. We recommend contacting us via chat. https://helpcenter.galaxus.fr/hc/fr/requests/new?ticket_form_id=39231

DroibotFermenté97

10 months ago

Hi, I'm interested in the ezviz c3a camera that you're selling for 41 euros and a few cents.the problem is that between photo 1 and photo 2 it's not the same camera.I'd like to know which one is on sale. I'd like to know which one is on sale. It's an outdoor camera magnetised to its base that doesn't require a wired connection for either power or connection? Thanks in advance Yoann

1 answer

Lucas Breithaupt

10 months ago

Helpful answer

Hello, We have contacted the department responsible, who have confirmed that the model sold here corresponds to the first photo. The second illustration, which could lead to confusion, will be removed as soon as possible!