Microsoft Surface Pro 7 inkl. Type Cover

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Warranty score

How often does a product of this brand in the «Notebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 3.Huawei
    1.3 %
  • 3.LG
    1.3 %
  • 5.Microsoft
    1.6 %
  • 6.HP
    2 %
  • 7.Lenovo
    2.1 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 3.Apple
    6 days
  • 3.MSI
    6 days
  • 5.Microsoft
    7 days
  • 6.ASUS
    8 days
  • 6.Captiva
    8 days

Return rate

How often is a product of this brand in the «Notebooks» category returned?

Source: Digitec Galaxus
  • 1.Erazer
    2.9 %
  • 2.Lenovo
    3.3 %
  • 3.Microsoft
    3.9 %
  • 4.Apple
    4 %
  • 5.Dell
    4.3 %
Source: Digitec Galaxus