Microsoft Extended Hardware Service Plan for Surface Hub 2S 85" (3Y)

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Product details

The Extended Hardware Service Plan for the Microsoft Surface Hub 2S 85" offers a comprehensive warranty extension that goes beyond the standard hardware warranty. With a duration of three years from the original purchase date of the device, this plan allows users to rely on reliable technical support and quick problem resolution. The service includes not only the provision of replacement parts but also the labor for on-site repairs. Additionally, you will receive phone support to assist you with technical inquiries. This service plan is particularly valuable for businesses that depend on the continuous functionality of their digital signage solutions.

  • Comprehensive warranty extension for three years
  • Includes labor and replacement parts for on-site repairs
  • Technical support via phone for the entire contract duration
  • Replacement device for non-repairable incidents.

Key specifications

Item number
16462913

General information

Manufacturer
Microsoft
Category
Digital signage accessories
Manufacturer no.
TWK-00068
Release date
19.8.2021

Accessory properties

Digital signage accessory type
Warranty extension

Sustainability

Manufacturer commitment
RE100, SBTi

Voluntary climate contribution

Manufacturer compensation
According to RE100, the manufacturer Microsoft fully compensates for its energy consumption, leading to a reduction in emissions.
CO₂-Emission
Climate contribution

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Digital signage accessories» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Microsoft
    Not enough data
  • 1.Import
    0 %
  • 1.Roomz
    0 %
  • 3.BrightSign
    1.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Microsoft
    Not enough data
  • BrightSign
    Not enough data
  • Import
    Not enough data
  • Roomz
    Not enough data

Unfortunately, we don't have enough data for this category yet.

Return rate

How often is a product of this brand in the «Digital signage accessories» category returned?

Source: Digitec Galaxus
  • Microsoft
    Not enough data
  • 1.Roomz
    0 %
  • 2.Import
    2.7 %
  • 3.BrightSign
    3.7 %
Source: Digitec Galaxus