HPE 1Y Tech Care Essential is a comprehensive technical support service license designed for HPE hardware products, providing essential technical assistance for a duration of one year. This service license covers a single hardware unit and delivers professional technical support through HPE's certified support channels. The service includes remote technical assistance for troubleshooting, configuration guidance, and operational support during standard business hours. Technical experts provide assistance with hardware-related inquiries, performance optimization recommendations, and basic operational guidance. This essential support tier focuses on maintaining system stability and addressing technical questions that may arise during normal business operations. The service is activated upon registration and remains valid for 365 days from the activation date, ensuring continuous access to HPE's technical expertise. This support solution is compatible with a wide range of HPE hardware products and requires valid product registration for service activation. The technical care service operates during standard business hours in your region, with response times aligned with the essential service level. Support is delivered through multiple channels including phone, email, and online portals, providing flexible access to technical assistance. This license-based service model ensures dedicated technical resources are available to address hardware-related inquiries and operational questions throughout the service period.
Item number | 49149159 |
Manufacturer | HPE |
Category | Storage systems |
Manufacturer no. | H10Z2PE |
Release date | 5.9.2024 |
CO₂-Emission | |
Climate contribution |