Acer Predator Helios Neo 18 AI

18", Intel Core Ultra 9 275HX, 32 GB, 1000 GB, CH
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Delivered between Tue, 29.7. and Wed, 20.8.

Product details

The Acer O-PRED HEL NEO PHN18-72-956R is a powerful laptop designed for both gamers and professional users. Equipped with an Intel® Core™ Ultra 9 processor and a GeForce RTX™ 5070 Ti laptop GPU, this device delivers impressive performance for graphics-intensive applications and games. The mini-LED display ensures outstanding color accuracy and a high refresh rate, significantly enhancing the visual experience. The advanced cooling system guarantees consistent performance even in demanding usage scenarios. With Wi-Fi 6E and Thunderbolt™ 4, the O-PRED HEL NEO is well-equipped for fast data transfers and a reliable network connection. The Acer FineTip RGB keyboard with a numpad and DTS® X: Ultra audio technology complete the package, making this laptop an excellent choice for anyone who values performance and quality.

  • Mini-LED display for unparalleled color accuracy
  • Advanced cooling system for consistent performance
  • Wi-Fi 6E and Thunderbolt™ 4 for high-speed connectivity
  • Acer FineTip RGB keyboard with numpad
  • DTS® X: Ultra audio for an enhanced sound experience.

Key specifications

Processor family
Core Ultra 9 2nd Gen
Memory
32 GB
SSD capacity
1000 GB
Operating System Version
Windows 11 Home
Image resolution
2560 x 1600 pixels
Keyboard layout
Swiss
Graphics card model
GeForce RTX 5070 Ti
Item number
55625047

General information

Manufacturer
Acer
Category
Notebooks
Manufacturer no.
NH.QVLEZ.003
Release date
5.3.2025

Colour

Colour
Black
Exact colour description
Black

Application range

Notebook type
Gaming Laptop
Model number
PHN18-72-956R

Processor

Processor family
Core Ultra 9 2nd Gen
Processor type
Intel Core Ultra 9 275HX
Clock frequency
2.10 GHz
Max. turbo clock rate
5.40 GHz
Number of processor cores
24 -Core
Number of performance cores
8 -Core
Number of efficiency cores
16 -Core
Number of threads
24
Cache
36 MB

Memory

Memory
32 GB
Memory configuration
2 x 16GB
Max. supported memory
64 GB
Memory type
DDR5 RAM
Storage clock frequency
6400 MHz

Graphics card properties

Graphics hardware
Dedicated graphics card

Material

Material
A-Cover made of aluminium

Dedicated graphics card properties

Graphics card model
GeForce RTX 5070 Ti
Dedicated graphics memory
12 GB
Video memory type
GDDR7

Display properties

Display resolution
WQXGA
Image resolution
2560 x 1600 pixels
Refresh rate
250 Hz
Aspect ratio
16:10
Display size (inches)
18"
Screen surface
Anti-glare
Screen technology
Mini-LED
Panel technology
IPS

Data storage overview

Disk type
SSD
Total capacity
1000 GB
SSD capacity
1000 GB

Card slots

Memory card type
microSD

Connections

USB ports
Thunderbolt 4, USB-A, USB-C
Exact USB ports
Thunderbolt 4 (2x), USB-A 3.2 Gen 1 (1x), USB-A 3.2 Gen 2 (2x)
Video connections
HDMI (1x), Thunderbolt 4 (2x)
Audio Connections
Jack 3.5mm (1x)
Network connections
RJ45 Gigabit Ethernet (1x)

Operating system

Operating system
Windows
Operating System Version
Windows 11 Home
Language
English, French, German, Italian
Operating system architecture
64-bit

Audio functions

Notebook speaker type
DTS® X: Ultra Audio
Number of speakers
2 x

Network

Ethernet controller
Killer E3100

Wireless transmission

Wireless transmission
Bluetooth, Wi-Fi
Bluetooth version
5.3

Wi-Fi

Wi-Fi standard
Wi-Fi 6 / 802.11ax

Battery properties

Number of cells
4 Cells
Power capacity
90 Wh
Power supply unit strength
330 W

Input device

Keyboard layout
Swiss
Input device
Touchpad

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Height
2.80 cm
Depth
30.79 cm
Width
40.50 cm
Weight
3.30 kg

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Notebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 7.Dell
    1.9 %
  • 8.HP
    2 %
  • 9.Acer
    2.6 %
  • 9.Lenovo
    2.6 %
  • 11.Thomson
    3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 3.HP
    5 days
  • 5.MSI
    7 days
  • 6.Acer
    8 days
  • 7.Huawei
    9 days
  • 8.ASUS
    10 days

Return rate

How often is a product of this brand in the «Notebooks» category returned?

Source: Digitec Galaxus
  • 4.Lenovo
    3.8 %
  • 6.Apple
    4.2 %
  • 7.Acer
    4.5 %
  • 8.ASUS
    4.8 %
  • 9.Medion
    5.1 %
Source: Digitec Galaxus