Acer Predator Helios Neo 16 AI

16", 1000 GB, 32 GB, CH, Intel Core Ultra 9 275HX
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Delivered between Wed, 22.4. and Tue, 28.4.
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Product details

The Predator Helios Neo 16 AI was developed for gamers with high demands on precision and style. It combines cutting-edge hardware with up to IPS brilliance and AI-powered tools. Experience unrivalled performance with a processor up to Intel® Core™ Ultra 9 and a notebook GPU up to GeForce RTX™ 5070 Ti.

Key specifications

Processor family
Core Ultra 9 2nd Gen
Memory
32 GB
Image resolution
2560 x 1600 pixels
SSD capacity
1000 GB
Operating System Version
Windows 11 Home
Keyboard layout
Swiss

General information

Item number
65210793
Manufacturer
Acer
Category
Notebooks
Manufacturer no.
NH.QX3EZ.009
Release date
18.11.2025

Colour

Colour
Black
Exact colour description
Abyssal Black

Application range

Notebook type
AI Laptop
Model number
PHN16-73-9778

Processor

Processor family
Core Ultra 9 2nd Gen
Processor type
Intel Core Ultra 9 275HX
Clock frequency
2.10 GHz
Max. turbo clock rate
5.40 GHz
Number of processor cores
24 -Core
Number of performance cores
8 -Core
Number of efficiency cores
16 -Core
Number of threads
24
Cache
36 MB
NPU power
13 TOPS

Memory

Memory
32 GB
Memory configuration
2 x 16GB
Max. supported memory
64 GB
Memory type
DDR5-RAM
Memory form factor
SO-DIMM
Storage clock frequency
6400 MHz

Graphics card properties

Graphics hardware
Dedicated graphics card

Material

Material group
Metal
Material
Aluminium

Dedicated graphics card properties

Graphics chip (GPU)
nVidia GeForce
Dedicated graphics memory
8 GB
Video memory type
GDDR7

Display properties

Display resolution
WQXGA
Image resolution
2560 x 1600 pixels
Refresh rate
240 Hz
Aspect ratio
16:10
Display functions
Backlight, Integrated camera, Integrated microphone
Display size (inches)
16"
Screen surface
Anti-glare
Display technology
LCD
Panel technology
IPS

Data storage overview

Disk type
SSD
Total capacity
1000 GB
SSD capacity
1000 GB

Optical drive

Optical drive type
No drive

Card slots

Memory card type
microSD

Connections

USB ports
USB-A, USB-C
Exact USB ports
USB-A 3.2 Gen 1 (1x), USB-A 3.2 Gen 2 (2x), USB-C 3.2 Gen 2 (2x)
Video connections
HDMI (1x)
Audio Connections
Jack 3.5mm (1x)
Data ports
Card reader (1x)
HDMI version
2.1

Operating system

Operating system
Windows
Operating System Version
Windows 11 Home
Language
English, French, German, Italian
Operating system architecture
64-bit

Audio functions

Notebook speaker type
Stereo speakers
Number of speakers
2x

Camera properties

Max. Video resolution front camera
1920 x 1080 pixels

Safety

Safety
Slot for Kensington lock, Trusted Platform Module

Wireless transmission

Wireless transmission
Bluetooth, Wi-Fi
Bluetooth version
5.3

Wi-Fi

Wi-Fi controller
Intel Wi-Fi 6E
Wi-Fi standard
Wi-Fi 6E / 802.11az

Battery properties

Battery type
Li-ion
Number of cells
4 cubicles
Power capacity
90 Wh
Max. battery life
5 h
Power supply unit strength
230 W

Input device

Keyboard layout
Swiss
Input device
Keyboard backlight, Touchpad

Voluntary climate contribution

CO₂ emissions
33.51 kg
Climate contribution
CHF 0.80

Scope of delivery

Scope of delivery
Office Trial, Power supply

Product dimensions

Height
2.68 cm
Depth
27.55 cm
Width
35.68 cm
Weight
2.70 kg

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Notebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 7.Lenovo
    2.1 %
  • 8.Samsung
    2.2 %
  • 9.Acer
    2.5 %
  • 10.ASUS
    3.4 %
  • 11.Erazer
    4.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 7.ASUS
    8 days
  • 8.Lenovo
    9 days
  • 9.Acer
    11 days
  • 9.Medion
    11 days
  • 11.Erazer
    12 days

Return rate

How often is a product of this brand in the «Notebooks» category returned?

Source: Digitec Galaxus
  • 5.Dell
    4.1 %
  • 6.HP
    4.8 %
  • 7.Acer
    4.9 %
  • 8.Gigabyte
    5.4 %
  • 8.LG
    5.4 %
Source: Digitec Galaxus