Acer Predator Helios Neo 16

16", 1000 GB, 32 GB, CH, Intel Core i9-13900HX
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Product details

With Windows 11, Microsoft presents a true all-around operating system that offers a great user experience on virtually any computer, thanks to its sleek, intuitive interface—whether on desktop computers with multiple monitors, on tablets with touch displays, or on modern 2-in-1 laptops. Benefit from enhanced security and numerous optimizations such as a clearer arrangement of multiple windows, easier handling of docking stations, and better utilization of hardware for improved performance.

As mass storage, a lightning-fast solid-state drive (SSD) provides the necessary space for your programs and files. The main advantage of SSDs is their quick access times and high read and write speeds, which outshine traditional hard drives. Another benefit is that SSDs contain no moving parts, leading to increased robustness as there are no components that wear out mechanically. Additionally, SSDs operate completely silently.

Key specifications

Processor family
Core i9 13th Gen
Memory
32 GB
Graphics card model
GeForce RTX 4070
Image resolution
2560 x 1600 pixels
SSD capacity
1000 GB
Operating System Version
Windows 11 Home
Keyboard layout
Swiss

General information

Item number
35864600
Manufacturer
Acer
Category
Notebooks
Manufacturer no.
NH.QLVEZ.004
Release date
17.8.2023

Colour

Colour
Black
Exact colour description
Black

Application range

Notebook type
Gaming Laptop
Model number
PHN16-71-955L

Processor

Processor family
Core i9 13th Gen
Processor type
Intel Core i9-13900HX
Max. turbo clock rate
5.40 GHz
Number of processor cores
24 -Core
Number of performance cores
8 -Core
Max. Turbo Clock frequency Performance Cores
5.40 GHz
Number of efficiency cores
16 -Core
Max. Turbo Clock frequency Efficiency Cores
3.90 GHz
Number of threads
32
Cache
36 MB
Chipset
Intel SoC

Memory

Memory
32 GB
Memory configuration
2 x 1GB
Max. supported memory
32 GB
Memory type
DDR5-RAM
Memory form factor
SO-DIMM

Graphics card properties

Graphics hardware
Dedicated graphics card

Material

Material group
Metal
Material
Aluminium

Onboard graphics properties

Graphics chip (GPU)
nVidia GeForce
Graphics card model
GeForce RTX 4070

Dedicated graphics card properties

Graphics chip (GPU)
nVidia GeForce
Graphics card model
GeForce RTX 4070
Dedicated graphics memory
8 GB
Video memory type
GDDR6

Display properties

Display resolution
WQXGA
Image resolution
2560 x 1600 pixels
Refresh rate
165 Hz
Aspect ratio
16:10
Display functions
Integrated camera
Display size (inches)
16"
Screen surface
Anti-glare
Panel technology
IPS

Data storage overview

Disk type
SSD
Total capacity
1000 GB
SSD capacity
1000 GB

Optical drive

Optical drive type
No drive

Card slots

Memory card type
microSD

Connections

USB ports
Thunderbolt 4
Exact USB ports
Thunderbolt 4 (2x)
Video connections
HDMI (1x)
Audio Connections
Jack 3.5mm (1x)
Network connections
RJ45 (1x)
HDMI version
2.1

Operating system

Operating system
Windows
Operating System Version
Windows 11 Home
Language
EnglishFrenchGermanItalian
Operating system architecture
64-bit

Audio functions

Notebook speaker type
DTS:X UltraTrueHarmony
Number of speakers
2x
Audio channel
Stereo

Camera properties

Max. Video resolution front camera
1280 x 720 pixels

Safety

Safety
Password protectedSafety lockTrusted Platform Module
Password protection Type
BIOSHard diskSupervisorUser

Network

Ethernet controller
Killer E2600
Max. port speed
1 Gbit/s

Wireless transmission

Wireless transmission
BluetoothWi-Fi
Bluetooth version
5.1

Wi-Fi

Wi-Fi controller
Killer Wireless-AX 1650i
Wi-Fi standard
Wi-Fi 6 / 802.11ax

Battery properties

Battery type
Li-ion
Number of cells
4 cubicles
Power capacity
90 Wh
Max. battery life
8.50 h
Power supply unit strength
330 W

Input device

Keyboard layout
Swiss
Input device
Keyboard backlightNumeric keypad

Scope of delivery

Scope of delivery
AC adapterPower cable

Product dimensions

Height
2.83 cm
Depth
27.99 cm
Width
36.01 cm
Weight
2.60 kg

Package dimensions

Length
56.50 cm
Width
36.10 cm
Height
8.80 cm
Weight
4.55 kg

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Notebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 7.Lenovo
    2.1 %
  • 8.Samsung
    2.2 %
  • 9.Acer
    2.5 %
  • 10.ASUS
    3.4 %
  • 11.Erazer
    4.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 8.Lenovo
    9 days
  • 8.Medion
    9 days
  • 10.Acer
    11 days
  • 11.Erazer
    12 days
  • 12.Gigabyte
    14 days

Return rate

How often is a product of this brand in the «Notebooks» category returned?

Source: Digitec Galaxus
  • 5.Dell
    4.2 %
  • 6.HP
    4.7 %
  • 7.Acer
    4.9 %
  • 8.Gigabyte
    5.4 %
  • 8.LG
    5.4 %
Source: Digitec Galaxus