Meta Quest 2 Elite Strap with Battery
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Meta Quest 2 Elite Strap with Battery


Question about Meta Quest 2 Elite Strap with Battery

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Voidwalker

4 years ago

More and more reports are coming in that this Elite Battery Strap is breaking very quickly. That the plastic holder breaks. There are a few reports about this in the Occulus Reddit and on YouTube. Is there a reaction from Oculus? Would I be well advised to cancel the order and wait?

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Voidwalker

4 years ago

Has anyone here been able to find out anything from Digitec? Otherwise, write to the customer service directly.

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Roemeeeer

4 years ago

You can no longer order the straps from Oculus either. I think they have recognised it as a problem. What should purchasers do here @Digitec? Are we now getting a "remaining stock" with a risk of breakage or are you waiting for the new revision before sending it out?

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Drachenherz

4 years ago

I am faced with the same question.

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changeup

4 years ago

Still no reaction from Digitec?
I don't like that at all. I will now also cancel the order.

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Voidwalker

4 years ago

I'll wait until this week. If you find out anything from Digitec and let me know, that would be great. Otherwise, I will probably cancel and then order again when Oculus reacts here / improves the devices.

Greetings

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Roemeeeer

4 years ago

The same for the Elite belt without battery, an answer on this would be very nice.

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Yannick Cejka

4 years ago

@All. As of today, we have never received an official statement from Oculus. Even when asked, Oculus officially knows nothing... I don't know if we have just been lucky so far, or if the delivery was not affected. So far only 1% of all orders have been returned. However, if such a mishap should occur, please contact us immediately. You will then be sent a new Elite strap. (As soon as they are available). Sorry I can't tell you more... Greetings Yannick