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I have been quite unlucky with the 1st chair but the next one proved to be the real deal. The Alcantara feels excellent, almost as in some of the premium car seats, the support is great and the comfort the chair offers is also very, very good. one of the best in gaming chairs I ever experienced.
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Hello Giani
We're very sorry for the problem with your article. It is our highest ambition to deliver high quality gaming chairs to our customers. Unfortunately, in your case we have not been able to do this. We apologize for this.
It’s very important for us to analyze and solve such problems as soon as possible. But this is only possible if you give us the chance.
Please contact us that we can understand the problem and solve it together. We want to continuously improve our products, but we need your support to do it.
You can contact us at info@jouleperformance.ch or by phone on +41 41 785 12 13.
Kind regards
Manuel
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Hi Giani,
I hope you are completly satisfied with your new gaming chair after the exchange? If you have any further suggestions, please do not hesitate to contact us.
Otherwise we would be grateful for an adjusted rating above.
Best regards,
Manuel
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