Product rating for Zyxel AX7501 with XGSPON SFP+, VLAN 10

michael

5 years ago • purchased this product

+8

+9

-1

purchased this product

After teething problems....

Swisscom advertises internet "up to 10 Gbit/s". I then called Swisscom and asked what you supply for a router.... Because I have a high-end mainboard with 10 GBit/s connection and also the whole house installation / cable to it accordingly. Unfortunately, Swisscom but can not deliver a 10 GBit / s router only max 2.5!!! On the Internet site is indeed quite clearly "No foreign router", but then on request by e-mail "You can try it".... (Are only 400 Stutz!)... I then ordered the router and configured accordingly... The configuration was not "quite clear", because there are 1 million screenshots, but all are somewhere minimally different... But still had no internet!

I then called Swisscom and tried to explain to them that they have to provision my router (YOU HAVE TO CALL AND GIVE THEM THE MAC ADDRESS, OTHERWISE IT DOES NOT WORK!!!)... In any case, 2x had one on the line, who probably thought I was insane and connected me to the Swisscom Myservice (for border debiles). (But there work more priests and "Gspürschmi-Fühlschmi" than technicians - accordingly they could not help.........)

At the third try I had a VERY competent employee from Swisscom, who immediately threw out the original Swisscom router and provided the new router..... After 10 min the thing was eaten.
Now have about 7.5 - 8 GBIT / s up & download.

Performance Top.

Oh yeah... And although (if you google and research a bit) I was apparently not the only one with "provisioning problems", neither the Zyxel support nor Studerus can really help you... And with Swisscom it's either luck or bad luck. Either you say "no foreign routers", or you don't know at all what is meant by provisioning, oooooor you are lucky ;)

So as a tip just call a few times... :-)  more