Product rating for Bosch Home & Garden Indego M+ 700 robotic lawnmower

We want to apologize that you have received a package which was not in a condition that you would expect from a new product. Nevertheless, we can confirm that the package was never shipped to another customer and directly received from our supplier. But you do have of course the right to return the product.

In general, it is rare that an already-used product is shipped, for example, due to a mistake in storage space allocation. Despite it, mistakes can never be ruled out to a 100%. But we will always take responsibility for it and work out suitable solution asap.

According to our information, you did receive an offer for a discount of about 10%, not 5% as you mentioned.

We hope for your understanding. If you have any open questions, do not hesitate to contact our customer service, who gladly supports you in any case: https://helpcenter.galaxus.ch/hc...

PS: We have removed the YouTube-link from the rating, for the security of yours, as it shows personal information. more