Samsung The Serif QE55LS01RBU
55", QLED, 4K, 2019
Product rating for Samsung The Serif QE55LS01RBU
Bad quality, I had to change my review
Unfortunaltely I have to change my 5 stars review to a 1 star.
The TV works fine and the image quality is really great.
The build quality though is quite bad: after only two months I spotted some paint peeling off.
I did not use any cleaning product on the frame, only a microfiber cloth to remove the dust.
It looks like the paint did not stick properly in the corners and an air bubble formed underneath.
Pro
- Software
- Image quality
- Impact in your living room
Contra
- Build quality
The same thing just happened to me. Any luck in contacting Samsung customer service to rectify/bring attention to the issue?
Hello, of course I opened the claim and they replaced the frame ( I think I stayed 2-3 weeks without TV).
Unfortunately after 2 months the new frame had the same issue again. I decided I did not want to stay without TV any longer and I am keeping it this way.
