Sony Dolby Surround System A7000 + SW5 + RS5

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Warranty score

How often does a product of this brand in the «Sound bars» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 8.LG
    0.8 %
  • 8.Samsung
    0.8 %
  • 11.Sony
    1.1 %
  • 12.Hisense
    1.3 %
  • 13.Philips
    1.6 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 5.Bose
    5 days
  • 5.Hisense
    5 days
  • 5.Samsung
    5 days
  • 8.Sony
    6 days
  • 9.Teufel
    7 days

Return rate

How often is a product of this brand in the «Sound bars» category returned?

Source: Digitec Galaxus
  • 7.Creative
    3.9 %
  • 8.Sennheiser
    4.1 %
  • 9.Sony
    4.3 %
  • 10.Razer
    4.4 %
  • 11.Dell
    5.2 %
Source: Digitec Galaxus