Question about Ariete 4164 Steam cleaner 10 in 1

Hoi Bernhard
For me, the Steam Mop works everywhere, no matter where I plug it in. The best thing to do is to try it at another socket or even at the neighbour's next door? :-)
If the result is the same everywhere, I would send it back for checking. Maybe there is something wrong with the voltage of the device. LG