The product works wonderfully, everything is OK. But I had to completely disassemble the appliance before using it so that I could wash all the plastic parts. There was slightly greyish dirt everywhere (even inside the appliance), which can be removed with a damp cloth and standard detergent. With a recently purchased hand blender from Galaxus, the same phenomenon was evident on the white plastic surfaces. What is the reason for this and is the dirt harmful to health?
andrevatuz
5 years ago • purchased this product
purchased this product
After your enquiry, I unpacked my still unused appliance and found no coating.
The coating on your unit could have been caused by temperature-related evaporation from the plastic.

Question

The product works wonderfully, everything is OK. But I had to completely disassemble the appliance before using it so that I could wash all the plastic parts. There was slightly greyish dirt everywhere (even inside the appliance), which can be removed with a damp cloth and standard detergent. With a recently purchased hand blender from Galaxus, the same phenomenon was evident on the white plastic surfaces. What is the reason for this and is the dirt harmful to health?

5 years ago • purchased this product

purchased this product

After your enquiry, I unpacked my still unused appliance and found no coating.
The coating on your unit could have been caused by temperature-related evaporation from the plastic.

Answer

After your enquiry, I unpacked my still unused appliance and found no coating.
The coating on your unit could have been caused by temperature-related evaporation from the plastic.

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