Question about Microsoft Office 365 Home

That's exactly how I see it, it's so clearly stated in the conditions!

Yes no, but that can't be it then. If Microsoft does not offer a cahs-back as announced, I expect at least a Digitec voucher for CHF 22...

I'm looking forward to the answer from digitec...

The responsible department is working on a solution for this situation. As soon as we know more, this will be communicated accordingly. We apologise for any inconvenience caused.

I got an answer today.

I was told that the price is now 78.80 CHF and that 22 CHF will be deducted due to the circumstances. Then we would be at 56.60 CHF, which even exceeds the 49 CHF promotional price.

You simply have to realise that there has been a blunder here. Digitec should have read through Microsoft's conditions of participation before offering such promotions.

What a pity. I hope you find a good solution with Digitec.

I went to the Digitec branch today and received a 22 franc voucher. Excellent customer service from Digitec!

Hello digitec
What happens now because of the CHF 22.00 cashback?

I am very disappointed, as I had assumed that I would be able to benefit from the cashback campaign. Otherwise, the product will go back to Digitec.

If the CashBack cannot be redeemed, please contact our customer service. The exact procedure regarding this situation has been forwarded to our customer service staff.

I also received a reply from Microsoft today saying that the conditions for the promotion were not met because of the purchase price and that no cashback would be granted. A major blunder on Digitec's part. What happens next? Will I also get a Digitec voucher (2x Fr. 22.00)?

I hope there will be a clarifying answer while the CashBack promotion is still running!

Super solution!
Without comment, the price was simply corrected from CHF 49.- to CHF 78.80...