Microsoft 365 Family 12+15 Monate

Microsoft 365 Family 12+15 Monate


Question about Microsoft 365 Family 12+15 Monate

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rohityadav89

3 years ago

Suggestion - check the geo location when using this with existing Microsoft365 family account before buying this? I've two licenses (12+15months) if anybody needs that I can't use or get a refund for.

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pabdelmalik

3 years ago • purchased this product

purchased this product
Helpful answer
Hi Rohityadav89 - are you trying to apply the new license while your current subscription is still active? I had a similar issue after moving to Switzerland from Canada and asked MS about it. They said in these cases, you have to wait until the current licence expires and then apply the new one. I did as they instructed and it worked. Not sure if this is the scenario you are in but if so, hope this helps!