Michael Frei, digitec-MA writes in 2017: "They should be visible as accessory articles. We have the following replacement filters: Medisana filter to air purifier Air 2er and Medisana filter to air purifier Air 1er ""

Today, spring 2020, I notice that Digitec sells new devices with filters installed. But selling consumable parts? NNNEEEEEIIIINNN, Digitec and many others do not do that.

I find that disgusting, because who sells a bike or a car without also selling spare tyres? Inconceivable, UNSUSTAINABLE sales model.
It's better to sell new, more expensive equipment than consumables. PFUI.
I am particularly annoyed because DG have many good air cleaners on offer - but most of them WITHOUT REPLACEMENT FILTERS. A criminal mistake.
Too bad, sustainability would be important and also possible here. But the bosses always want more profit and money. So the range is cut. Shameful.

Question

Michael Frei, digitec-MA writes in 2017: "They should be visible as accessory articles. We have the following replacement filters: Medisana filter to air purifier Air 2er and Medisana filter to air purifier Air 1er ""

Today, spring 2020, I notice that Digitec sells new devices with filters installed. But selling consumable parts?  NNNEEEEEIIIINNN, Digitec and many others do not do that. 

I find that disgusting, because who sells a bike or a car without also selling spare tyres? Inconceivable, UNSUSTAINABLE sales model. 
It's better to sell new, more expensive equipment than consumables. PFUI.
I am particularly annoyed because DG have many good air cleaners on offer - but most of them WITHOUT REPLACEMENT FILTERS. A criminal mistake. 
Too bad, sustainability would be important and also possible here. But the bosses always want more profit and money. So the range is cut. Shameful.

Accepted Answer

It is best to give your feedback directly to the customer service. Here in the community, things like that often get lost.

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