Question about Ubiquiti UniFi Dream Machine Pro

Only one Schuko plug included, but digitec must supply a CH power cable or a converter plug: https://www.srf.ch/sendungen...

The digitec customer service usually supplies one of these without any problems, but it's a pain to have to keep asking.

Unfortunately, the wrong power cable is also included here and no adapter. Impudence.

Have you ever made a complaint to customer service?
It could be that no information is stored in Digitec's internal system and the logistics people don't even know that they have to include a cable when they put the order together.