Synology Ds1815+

Synology Ds1815+

Question about Synology Ds1815+

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runaway62

5 years ago

I received the DS1815+ on 26.07.2017 and put it into operation afterwards. On 5.04.2020 the unit simply switched off and would no longer start. What can I do to get the unit replaced? It can't be that I have a DS1813+ that still runs without errors and the new device simply breaks down after less than 3 years.

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spaceman

5 years ago

Helpful answer

Do you still have a guarantee? Then simply exchange it or get your money back. My DS1815+ also had this, unfortunately it's a known fault. I now have a DS1817+ and so far it is running well.