I ordered the Kärcher AD4 Premium (EU version). It arrived very quickly. But I'm missing the wheels...should they be included or do they have to be ordered separately? I think if you call yourself a premium product they should already be included...

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According to our information, the wheels should be included in the scope of delivery. Please contact our customer service directly so that we can clarify this together.
https://helpcenter.galaxus.ch/hc/de/requests/new?ticket_form_id=39231

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Question about Kärcher AD4 Premium

I ordered the Kärcher AD4 Premium (EU version). It arrived very quickly. But I'm missing the wheels...should they be included or do they have to be ordered separately? I think if you call yourself a premium product they should already be included...