I ordered the backpack on 3.2.25, unfortunately it has been stated for some time that availability is being clarified. However, according to a new search at Galaxus, 3 units are in stock at a third-party supplier, delivery date 12.3.25... Do I really have to cancel my order and order again? Thank you for your reply.

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In this case, we will refer you to our Galaxus Assistant, which provides direct contact options so that your order can be checked and you can be helped accordingly. We apologise for the inconvenience.

https://www.galaxus.ch/help

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