I ordered a Firestick. The order has not been registered on the Digitec website but my account has been debited twice. I want one firestick sent to me and a refund for the other (not ordered but paid for). I can find no way of contacting Digitec to complain.

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If you haven't already done so, you can contact our customer service department by e-mail, chat or telephone via the helpcenter: https://helpcenter.digitec.ch/hc/fr/requests/new

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Question about Amazon Fire TV Stick 4K Max (2nd Gen)

I ordered a Firestick. The order has not been registered on the Digitec website but my account has been debited twice. I want one firestick sent to me and a refund for the other (not ordered but paid for). I can find no way of contacting Digitec to complain.