Hello chrismisc,
thank you for your valued question. There was a slightly increased failure rate of the displays in the August 2024 delivery. Just under 3% of the devices in the 08.2024 design (has already been revised) were affected. 3% is a very low failure rate and is well below the industry average. The MDK11 has been available in the new design since 15/09/2024 and impresses with its quality and efficiency. So if you buy a new MDK11 or have it replaced, you will already receive the latest version.
You should be able to find help here:
https://www.galaxus.ch/helpKind regards
Manuel Rupp (CH General Representative Wood's)