I have been using my Theo for about a year now and I've been using it pretty much daily for hours. Lately it has started to produce a sound while working, like a low hum that can be better heard from the room next to it. It sounds like a vibrating phone. Is that a cause of concern?

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Accepted Answer

Hello LeanTonica56. Thank you for your comment regarding our Theo dehumidifier. We are sorry to hear that Theo is worrying you. Noises are very individual and are perceived differently from person to person, so a remote diagnosis is always difficult. May we ask you to contact us directly by email at service@stadlerform.com and possibly send us a sound recording or video file of the noise so that we can better assess it? You are also welcome to contact us directly by phone on 041 720 48 48 so that we can look at this together. Kind regards from the Stadler Form Team

Answer

The part has already been repaired twice, doesn't seem to be something that will last forever.

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Question about Stadler Form Theo

I have been using my Theo for about a year now and I've been using it pretty much daily for hours. Lately it has started to produce a sound while working, like a low hum that can be better heard from the room next to it. It sounds like a vibrating phone. Is that a cause of concern?