I have 2 x 2 sets of these sensors. The old ones all have a plastic part for fixing the battery compartment cover, which breaks out after a while and thus breaks. I have already had these replaced by netatmo once. the newer ones have a metal part built in, which has held reliably so far. Unfortunately, unlike in the past, I can no longer get through to netamto to order new battery compartment covers for my old sensors. Can digitec help me?
Francesca Corrocher
5 years ago
Please contact our customer service directly so that we can check your request. You can find more information and our contact details here: https://helpcenter.digitec.ch/hc...

Question

I have 2 x 2 sets of these sensors. The old ones all have a plastic part for fixing the battery compartment cover, which breaks out after a while and thus breaks. I have already had these replaced by netatmo once. the newer ones have a metal part built in, which has held reliably so far. Unfortunately, unlike in the past, I can no longer get through to netamto to order new battery compartment covers for my old sensors. Can digitec help me?

5 years ago

Please contact our customer service directly so that we can check your request. You can find more information and our contact details here: https://helpcenter.digitec.ch/hc...

Answer

Please contact our customer service directly so that we can check your request. You can find more information and our contact details here: https://helpcenter.digitec.ch/hc/de/requests/new?ticket_form_id=39231

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