Question about Captiva Highend Gaming I89-020

I received this PC a couple of weeks ago and everything is OK, except that it gives me problems with the Microsoft Store. It doesn't update, it doesn't download, it doesn't cancel started downloads, it doesn't do anything. It's like it's frozen.

In this case, we will refer you to our digitec Assistant, which provides direct contact options so that the problem can be checked in more detail and you can be helped accordingly.

https://www.digitec.ch/help