FRITZ! Box 5490 Fibre
Question about FRITZ! Box 5490 Fibre
I am a Sunrise customer with the Sunrise Internet Box and should transmit files with sFTP. Now this does not work with the Sunrise Box. Sunrise promised to send me a FritzBox, but it never arrived. After contacting Sunrise, they told me that their FritzBox was not fibre-optic compatible and that I should buy one myself. Now I have bought the Fritz!Box 5490 and the internet works fine, but the landline telephony does not work. I contacted Sunrise support. They can't do anything because they don't have access to this FritzBox to change parameters. Has anyone else had the same problem and how was it solved?
Helpful answer
Hello, in order to be able to make calls with the 5490, you have to have the SIP data, these would have to be handed over by Sunrise, in the past Swisscom did not hand over these data either, so there was a router obligation, at Swisscom you have been able to request these SIP data via the customer centre for some time. N.B. the "Session Initiation Protocol" regulates in the background - before the dial tone sounds - the connection set-up between two terminals or the telephony software of two call participants. Customers dial a telephone number as usual.