Hi, I have a router that has both 2.4Ghz and 5Ghz. I have deactivated 5Ghz and logged into the 2.4Ghz network. Now I wanted to log in via the YI HOME app... but it only says that a 5Ghz network is not supported, even though my phone is logged in to the 2.4.
What could I do, I am a bit desperate!

Question

Hi, I have a router that has both 2.4Ghz and 5Ghz. I have deactivated 5Ghz and logged into the 2.4Ghz network. Now I wanted to log in via the YI HOME app... but it only says that a 5Ghz network is not supported, even though my phone is logged in to the 2.4.
What could I do, I am a bit desperate!

Answer

Take off your hat and activate the 5Ghz. Try resetting the cam.

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Hi, I have a router that has both 2.4Ghz and 5Ghz. I have deactivated 5Ghz and logged into the 2.4Ghz network. Now I wanted to log in via the YI HOME app... but it only says that a 5Ghz network is not supported, even though my phone is logged in to the 2.4. What could I do, I am a bit desperate!