Hello together

I did not receive a CH power plug in the delivery, where can I find the right accessories for this switch. So that I do not need a power adapter.

Thank you very much for the support.

Question

Hello together

I did not receive a CH power plug in the delivery, where can I find the right accessories for this switch. So that I do not need a power adapter.

Thank you very much for the support.

Answer

Digitec (or any other Swiss dealer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.

Info Digitec --> https://helpcenter.digitec.ch/hc/de/articles/4402084170386-Fehlender-Adapter
Point 1 --> https://www.esti.admin.ch/de/themen/faq/elektrische-erzeugnisse-marktueberwachung/

Answer

The best thing to do is to contact our customer service directly at https://helpcenter.digitec.ch/hc/de/requests/new. Your request can then be examined individually.

Search

Question about Netgear Switch 16x GE GS116LP-100EUS unmanaged

Hello together I did not receive a CH power plug in the delivery, where can I find the right accessories for this switch. So that I do not need a power adapter. Thank you very much for the support.