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Ubiquiti UniFi Video G3-Flex
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Question about Ubiquiti UniFi Video G3-Flex
Hello, I have now managed to put the camera into operation using the PoE injector, but I can neither control the camera via the app nor via my user account with the manufacturer. What is missing or what am I doing wrong? I have already been to the Digitec shop three times and, to be honest, as a layman, I am disappointed at how little information I have received about this product from the Digitec staff and the item description and the manufacturer's page also provide little information about what is needed to get the camera up and running. I would appreciate your help, thank you.
Helpful answer
Without a separate controller like the Cloud Key Gen 2 or Cloud Key Gen 2 Plus, the camera cannot do much, except simply stream the captured image on the network.
In order to view it (logically only the live image), for example like a mobile phone, you have to connect to your network via VPN and have a suitable app that can display RTSP streams.
If you want more, such as recordings or motion alarms, there is no getting around the controller.
The Unifi devices are certainly not entry-level products, even if Ubiquiti is already adapting the software a bit to make it "easier".
Helpful answer
There are two options. Either via the UniFi Video software, which has to be installed on a PC or server and then also takes care of the recording, motion detection etc..
This can then also be connected to a Unifi account so that it can be accessed via an app.
Another option is to convert the camera so that the video stream can simply be viewed via a link on the browser or processed by a third-party system for recording, distribution, etc. However, this requires good knowledge. However, this requires a good knowledge of network and internet technology, especially if you want to view the stream outside the home via the app.
All in all, however, this is a relatively professional surveillance system. It is understandable that not just any salesperson can help you. There would probably be other systems with step-by-step instructions where you don't have to understand any of it.
Maybe you can do something with this answer, otherwise you can get in touch again 😉