Hello, I have been using this system for a good year now. Everything ran smoothly until 3 days ago. The main Deco is on the 1st floor, two more on the ground floor. The connection between the deco's is good/strong.
Now, for 3 days the decos on the ground floor keep flashing red. They are offline in the app and I can only unplug the power and plug it back in. Then they reconnect and everything runs smoothly until the next time.
I haven't done or changed anything.
Does anyone have any idea what the problem could be?

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Accepted Answer

Try giving the main deco to another deco and swap them at the location. This way you can test whether it is the Deco itself. Do the Decos get unusually hot or something? You should also place them in a free-standing position with sufficient air circulation. Otherwise install all available updates. Greetings

Answer

Is the main Deco online? I myself only have this phenomenon when the main Deco is offline.

I generally have problems when I need to update the system, for example, otherwise the system runs perfectly.

Sorry, I'm not very technically savvy...

Answer

I had a similar problem. I recommend disconnecting all the devices from the power, then when you reconnect them perform a network optimisation via the app and check for new updates. After these interventions, mine worked properly again.

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