Question about Auctionline.ch HP EliteBook 840 G6

No, there's no built-in Bluetooth or it doesn't work! (W11 up to date, drivers up to date.) I tested it with an external USB Bluetooth, and it works tip-top!

Hello

Thank you for your purchase.

The notebook is equipped with Bluetooth. I think it is deactivated in the BIOS.

Activate Bluetooth in the BIOS - step by step:
Restart the device.

When switching on, press Esc several times until the startup menu appears.

Press the F10 key in the menu to access the BIOS (HP Setup Utility).

Use the arrow keys to navigate to "Advanced".

Select "Built-in Device Options" or "Device Options" (depending on the BIOS version).

Search for an option such as:

"Embedded Bluetooth Device"

or "Wireless Bluetooth"

Make sure that the option is set to "Enabled".

Press F10 to save the changes.

Confirm with "Yes" and exit the BIOS.

The computer restarts.

If you need help, you are welcome to contact us by e-mail at sales@auctionline.ch

Hello
I updated, no Bluetooth

Yes, it has Bluetooth. Mouse and Headset are connected to it.

Hello, yes, Bluetooth works in my home.

Bluetooth not activated .
Driver updated
Bluetooth services restarted
Bios updated
unsuccessfully