Ubiquiti UniFi Video G3-Flex (1920 x 1080 Pixels)
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Ubiquiti UniFi Video G3-Flex

1920 x 1080 Pixels

Question about Ubiquiti UniFi Video G3-Flex

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saschawilde

5 years ago

Hello, Does anyone else have the problem that the UniFi G3 Flex camera cannot be set up properly with regard to motion detection? Sometimes it records in blocked areas, but nothing happens on areas that should be 100% detected! Another phenomenon is that it is not possible to play back recordings from one camera, which freezes completely after approx. 3 seconds after access! Only UniFi components are installed, at least!

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TiRohn

5 years ago

Hello @saschawilde

I just had this with the motion detection once, restarted the camera and since then everything is okay again (fingers-crossed).

I only had this with the recordings in the following combination: recording only on motion/iPhone app. That was about a year ago, Ubiquiti said they were working on the problem, that it was due to the app. About two or three updates later, I no longer had the problem. But in the meantime I also switched to constant recording. I didn't have the issue with the Web UI.

Have you already researched/asked in the Ubiquiti community?