Have you tested the product you are offering here?
I bought an Imperial T2 IR Plus with 12 months freenet
from another supplier and am horrified.
The device is technically inferior!
Problems with switching, the system hangs up,
buttons sometimes don't work, after a few minutes
minutes the picture and sound are no longer synchronised.
Explain how to do a software update. *! *?

Question

Have you tested the product you are offering here? 
I bought an Imperial T2 IR Plus with 12 months freenet 
from another supplier and am horrified. 
The device is technically inferior! 
Problems with switching, the system hangs up, 
buttons sometimes don't work, after a few minutes 
minutes the picture and sound are no longer synchronised. 
Explain how to do a software update. *! *?

Answer

In fact, we only test the very few devices that we offer.
However, in the event of technical problems or uncertainties, we have a technical department that works with suppliers and manufacturers to find a solution.

https://www.galaxus.de/help

Search

Question about Imperial T2 IR incl. 3 months freenet TV