Good morning

I have a CloudKey and 2 ap ac-pro in my network and everything works fine but...
With my CloudKey my login is no longer possible although I am 1000 % sure what my username and password are but every time it says that the password or username is incorrect. I wanted to update my CloudKey... How do I get it to work again so that I can log in and update it? 2x root and 2x unbt as username and password doesn't work either.
What can I do ?

Question

Good morning

I have a CloudKey and 2 ap ac-pro in my network and everything works fine but...
With my CloudKey my login is no longer possible although I am 1000 % sure what my username and password are but every time it says that the password or username is incorrect. I wanted to update my CloudKey... How do I get it to work again so that I can log in and update it? 2x root and 2x unbt as username and password doesn't work either.
What can I do ?

Answer

Reset the cloud key and reinitialise it. Or, if you have it set up, you can access it remotely via Cloud Access and change the password.

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