Netatmo Smart Radiator Thermostats + Hub
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Netatmo Smart Radiator Thermostats + Hub


Question about Netatmo Smart Radiator Thermostats + Hub

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MU31

3 years ago

Good day I recently bought the product and expected to be able to connect it to the router via cable or, at worst, via WLAN. The way I look at the relay, however, it is not possible to connect via cable, and I can't find any information on setting up the WLAN either. Can you help me? Many thanks

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actino

3 years ago

Hello Mu31

You simply need a smartphone/tablet and download the Netatmo app "Energy".
Apple: https://apps.apple.com/ch...
Android: https://play.google.com/store...
Then "Install new product" in the app. You will then automatically be asked about WLAN. It is not possible with an Ethernet cable, correct.

There are various good videos/sites that also helped me to get an overview:

Overview page
https://www.netatmo.com/de-ch...
There you will find video instructions, e.g. right next to the picture sections "Thermostatic valves" or "Manual valves".
Further down, in the section "How it works", there is another similar video, or a PDF manual.

As stupid as it sounds, it's actually quite simple - but somehow not. But the videos helped me.

Important:
Don't despair. Be patient. Especially when the thermostat valves show the exclamation mark. (as soon as you insert/remove the batteries - or restart the relays) Always give the system enough time, approximately 5-15min.
Also, if it happens that the thermostat motor is at the very back and has no contact with the heater pin, give the thermostat time. Or you can always restart the relay (the settings / WLAN are retained).
Furthermore, after 2 months the original batteries were empty. Instead of replacing the batteries again, I took them out and put them back in. Since 3W it has been quiet in any case. Unfortunately I don't have a battery tester at hand - but I hope they are not effectively empty. Apparently they should last up to two years.
PS. You can change the temperature for "Frost monitor" and "Absent" in the app under: Settings > My plan > at the very bottom on "Change temperatures" > at the very top (!) set frost guard / absent.

Hope I could help a little
Kind regards Actino